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A Guide To Frequently Asked Questions Regarding:

24-Hour Security 303.405.1383
Altitude Authentics 303.405.1300
Altitude Tickets 303.893.TIXS
Aramark Entertainment 303.405.1225
Argus/Security 303.405.1296
Box Office 303.405.1111
Community Relations 303.405.1104
Concierge (event nights only) 303.405.1353
Fan Development 303.405.1351
Guest Relations 303.405.8548
Group Sales/Sports 303.405.7646
Lost and Found 720.931.1581
Peak Pub House 303.405.1264
Pepsi Center - Main Line 303.405.1100
Pepsi Center Tours 303.405.8556
Premium Services/Club/Suites 303.405.1250
RPM Parking 303.405.1299
Season Ticket Services 303.405.6050
Shock Top Lodge Reservations 303.405.6090

What is the mailing address and phone number for the Colorado Avalanche?

Colorado Avalanche Hockey Club
Pepsi Center
1000 Chopper Circle
Denver, CO 80204

Where can I send a letter/autographed items to a player or coach?

Attention: Individual Player or Coach
Colorado Avalanche Hockey Club
Pepsi Center
1000 Chopper Circle
Denver, CO 80204

*The Colorado Avalanche and its players/employees cannot be responsible for any item sent or guarantee its return.

Where does the team hold practices? Are they open to the public?

The South Suburban Family Sports Center in Centennial, Colorado serves as the Avalanche Practice Facility. Fans are welcome to attend Avalanche practices during the regular season; beginning with the start of the Stanley Cup Playoffs, practices are closed to the public. Practice times vary, but typically start at 10:30 a.m. or 11:00 a.m. on non-game days when the team is in town.

How can I get a pocket schedule?

Please send a self-addressed, stamped envelope (unsealed) to:

Colorado Avalanche
Attention: Pocket Schedule
Pepsi Center
1000 Chopper Circle
Denver, CO 80204

How can I get a merchandise catalog?

Avalanche merchandise can be found in the SHOP section on the homepage.

Does the Colorado Avalanche donate items to charity events and auctions?

The Colorado Avalanche and Kroenke Sports Charities are committed to being an important part of the community and to improving the lives of families and children in Colorado. Click here for more information on how to request donations.

What is the best way to contact someone about matters pertaining to Colorado Avalanche hockey?

You can send questions/comments to:

Colorado Avalanche Hockey Club
ATTN: Communications Department
Pepsi Center
1000 Chopper Circle
Denver, CO 80204

I have questions regarding my season tickets. Who should I contact?

Season Ticket Holders can contact the Season Ticket Services Department at 303.405.6050. If you are a member of the Prime Seat Club, you can contact the Avalanche Ticket Sales Department at 303.405.7646.

What are the age restrictions for children attending an Avalanche game?

For all Avalanche games, guests three years of age and older are required to have a ticket. Guests under the age of three years may sit in a ticketed guest's lap.

What are the official colors of the Colorado Avalanche?

PMS 647 Avalanche Blue
PMS 202 Avalanche Burgundy
PMS 877 Avalanche Silver
PMS 428 Avalanche Gray
PMS Process Black Avalanche Black

When did the Avalanche come to Colorado?

The Avalanche relocated to Denver from Quebec City during the summer of 1995.

I am an out-of-town visitor. What are the best places to stay if I come to an Avalanche game?

There are many fine hotels in downtown Denver within walking distance of Pepsi Center, including the Marriott City Center, Westin Tabor Center, Hotel Monaco, and Hotel Teatro. For a complete list of hotels and their locations and amenities, we recommend that you visit

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